Not Another Staffing Agency.

A Partner Built for Veterinary Clinics.

Mascotte delivers dedicated remote veterinary support trained specifically for your practice that keeps your clinic steady, reduces burnout, and gives pet parents the clear, timely communication they count on.
What makes Mascotte different

We’re Not Just a Staffing Agency. We’re Built for Clinics.

Most remote staffing options weren’t designed for the day-to-day realities of clinic life. Mascotte is.
Others
Generic contractors shared across clients.
No internal tools, systems, or QA processes.
Minimal oversight or training.
Short-term help with high turnover.
Either overpriced or underperforming.
Mascotte
One dedicated person who only works
with your veterinary practice
Tailored support, trained in your tools and tone.
Backed by real infrastructure—not just people.
Ongoing training, QA, and performance check-ins.
Long-term partnerships, not short-term placements.
Transparent pricing that scales with your needs
As seen on
Why Veterinary Clinics Choose Mascotte
Running a successful veterinary clinic is much more than seeing patients, guiding worried pet parents, managing shifting schedules, and keeping essential details organized. When administrative work piles up, it drains the people who are central to providing outstanding pet care.
Refer a practice and earn $1,000 once they start working with us, plus $100 every month they stay a client (up to 3 months minimum).
Running a successful veterinary clinic is much more than seeing patients, guiding worried pet parents, managing shifting schedules, and keeping essential details organized. When administrative work piles up, it drains the people who are central to providing outstanding pet care.
Veterinary-trained, not just onboarded.

They learn veterinary terminology, common procedures, and how to talk to worried pet parents before they ever touch your phones.
Dedicated to your clinic only.

No juggling accounts. No forgetting who's who.

They work exclusively with you and learn your way of doing things.
They actually stick around.

We pay competitively, offer real benefits, and treat people well.
Low turnover means you're not constantly retraining.
Supported, not abandoned.
Ongoing coaching, mental health resources, and a team they can
lean on when calls get tough. Happy people do better work.
Part of a real team.

Your Mascotteer isn't isolated. They're backed by QA specialists,
trainers, and support staff who keep quality high.

How Mascotte Supports Your Clinic

We combine skilled people, thoughtful processes, and genuine empathy to create support that fits from the start.
People
Your Mascotteers are remote team members dedicated exclusively to your clinic, bringing specialized experience in veterinary office support. They learn your clinic’s tone, expectations, processes, protocols, systems, and workflows so they can step in confidently from Day One.
Process
Our onboarding and QA system ensures consistency and accuracy from Day One. We learn your systems, document your SOPs, and build guides that match how your clinic operates. Your Mascotteers follow the same steps as your in-hospital team.
Support
Mascotte relieves your staff of the administrative and client communication work that leads to burnout and impacts patient care. Your veterinary team stays focused on animal care while we keep the practice moving forward.
People
Your Mascotteers are remote team members dedicated exclusively to your clinic, bringing specialized experience in veterinary office support. They learn your clinic’s tone, expectations, processes, protocols, systems, and workflows so they can step in confidently from Day One.
Process
Our onboarding and QA system ensures consistency and accuracy from Day One. We learn your systems, document your SOPs, and build guides that match how your clinic operates. Your Mascotteers follow the same steps as your in-hospital team.
Support
Mascotte relieves your staff of the administrative and client communication work that leads to burnout and impacts patient care. Your veterinary team stays focused on animal care while we keep the practice moving forward.

Most clinics already have the right tools. What they’re missing is the consistent, reliable support to keep everything running smoothly.
Mascotte works inside your existing systems, bringing them all together so your clinic can run smarter, not harder.

The Numbers Don’t Lie

Behind every number is a clinic and a team that feels the difference Mascotte brings.
NPS
+
12
Point jump in client
satisfaction scores
Gross Sales
+
22
%
More revenue from
better follow-through
Client Retention
+
79
%
More clients

coming back
First Call Resolution
+
95
%
Calls handled without
callbacks needed
Savings
Up to
+
50
%
Half the cost

of a local hire
NPS
+
12
Point jump in client
satisfaction scores
Gross Sales
+
22
%
More revenue from better
follow-through
Client Retention
+
79
%
More clients

coming back
First Call Resolution
+
95
%
Calls handled without

callbacks needed
Savings
Up to
50
%
Half the cost

of a local hire

Meet Mascotte.

The People Behind Your Peace Of Mind.

Our team brings together experience in clinic operations, veterinary communication, and workflow management. From leadership to every Mascotteer, we’re united by one goal: helping clinics run smoothly.
Built With Empathy
Mascotte was founded by people who understand the challenges veterinary teams face each day. Our leadership and training teams focus on practical support that reflects the fast pace and emotional weight of veterinary work.
Built With Empathy
Mascotte was founded by people who understand the challenges veterinary teams face each day. Our leadership and training teams focus on practical support that reflects the fast pace and emotional weight of veterinary work.
Care Comes First
Every Mascotteer receives ongoing training, coaching, and review. We measure success by clarity, reliability, and the trust we build with the clinics we support.
Built With Empathy
Mascotte was founded by people who understand the challenges veterinary teams face each day. Our leadership and training teams focus on practical support that reflects the fast pace and emotional weight of veterinary work.
Mascotte exists to help your team give their best where it matters most. Our dedicated Mascotteers handle the coordination, communication, and operational admin load, so staff can stay focused on caring for pets.
“We built Mascotte Health to give clinics the kind of behind-the-scenes support we wished existed—steady, human, and deeply invested in care.”
Bora Hamamcioglu
Founder