Veterinary experts in your corner.
Powerful tech to back them up.
With remote front-desk & back-office operations provided by real veterinary technicians, Mascotte is the expert veterinary solution your practice and clients deserve.
How Mascotte Works
We’ll introduce you to your dedicated remote team. They’ll first learn about your practice, processes and protocols.
Step 1: Onboarding & Alignment
Your dedicated team will handle all veterinary & administrative tasks specified in your plan. They will access your tech stack and begin the operational work.
Step 2: Let us handle your tasks
Get a snapshot view of client communication and tasks, and message your dedicated team whenever you need to.
Step 3: Stay Connected & Collaborate
Access your dedicated dashboard for detailed reporting on all the cases we’ve handled for your team.
Step 4: Customized Monthly Reporting
Need us to handle more ?
Need to catch-up on a backlog or want us to handle more? Just drop us a line to start the conversation!
More Capacity,
Unbeatable Value.
Mascotte isn’t just a service; it’s a partnership.
Hand all your rote, repetitive tasks around client care and clinical support that take away from your team’s productivity.
Top 1%
We only hire the most qualified licensed veterinary professionals to deliver the best quality to you and your clients.
Save Over 60%
Hiring internally is costly. Recruiting, hiring, managing is difficult. Mascotte averages 60% lower cost yet we're always "on" even if a teammate is on vacation.
We Work with the Best Veterinary Software
Here are some of the softwares we use.
Can’t spot yours? Well, we’re quick learners.
What Our Clients Say
“Mascotte is great! They help us offer our clients a better experience while allowing our staff to have a better work/life balance. Their triaging and virtual front-desk teams are comprised of licensed and registered nurses & technicians that know how to handle concerned pet parents.”
Maria Oliveira, DVM
South Miami Animal Clinic