Let's talk about how your practice can benefit from remote support.

Whether you’re ready to get started or just exploring how Mascotte could help your clinic, we’d love to connect.

No pressure. Just a friendly chat to understand what you need, and see if we’re a fit.
Effective scalability

Scale your team fast, without sacrificing quality or culture.
Cost-effective scalability

World-class nearshore talent that makes financial sense.
Dedicated client involvement

You’re not just a client, you’re part of the process,

every step of the way.
Employee satisfaction & retention.
Low turnover ensures consistent, high-quality support.
Community-driven culture
A people-first culture that shows up in everything we do.
What to Expect
Get in touch
Tell us a bit about your clinic and we’ll reach out to schedule a call.
Whether you’re ready to get started or just exploring how Mascotte could help your clinic, we’d love to connect.

No pressure. Just a friendly chat to understand what you need, and see if we’re a fit.
Effective scalability

Scale your team fast, without sacrificing quality or culture.
Cost-effective scalability

World-class nearshore talent that makes financial sense.
Dedicated client involvement

You’re not just a client, you’re part of the process,
every step of the way.
Employee satisfaction & retention.
Low turnover ensures consistent, high-quality support.
Community-driven culture
A people-first culture that shows up in everything we do.
What to Expect
We know your tech stack
Trusted by over +150 animal hospital nationwide
Our teams integrate effortlessly with your systems to deliver a frictionless support experience.

The Numbers Don’t Lie

Behind every number is a clinic and a team that feels the difference Mascotte brings.
See how it works
NPS
+
12
Point jump in client
satisfaction scores
Gross Sales
+
22
%
More revenue from
better follow-through
Client Retention
+
79
%
More clients

coming back
First Call Resolution
+
95
%
Calls handled without
callbacks needed
Savings
Up to
+
50
%
Half the cost

of a local hire
NPS
+
12
Point jump in client
satisfaction scores
Gross Sales
+
22
%
More revenue from better
follow-through
Client Retention
+
79
%
More clients

coming back
First Call Resolution
+
95
%
Calls handled without

callbacks needed
Savings
Up to
50
%
Half the cost

of a local hire

What Our Clients Say

Trusted by veterinarians who care.
“Mascotte has made my life as a Medical Director so much easier. Not only do you answer almost 100 phone calls a day, but you book appointments, answer emails and handle our online pharmacy. You free up my in-house staff to focus on the patients in the building and allow us to deliver much better care. You have helped us develop significant process improvements and we are a better team with Mascotte as part of that team!”
Dr. Michele Pfannenstiel
Medical Director
 — 
Mill Brook Animal Clinic
“Mascotte came in to help us gain more bandwidth in our clinic and it has gone remarkably well! The onboarding steps and thorough commitment to build out new communication channels and SOPs was the key. We have worked seamlessly with Sascha and Kayla and our pet parents haven't missed a beat!”
Dr. Christopher Simmons
Owner & DVM
 — 
— Simmons Veterinary Clinic
“Mascotte has transformed the way we operate, offering timely, dedicated support that scales with our needs. Their willingness to consistently go above and beyond ensures our in-person visits are seamless. We couldn't be more grateful for the professionalism and dedication they bring to our daily operations.”
Dr. Douglas Cifranick
Owner & DVM
 — 
WoofDoctor on Wheels